What Is Your Refund Policy?

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Due to the irrevocable nature of digital products we cannot offer any refunds, All purchases are final.

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How Do I Use Your TCIs?

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Our TCIs are made for Trigger 2 by Slate Digital and can be used by loading them up in the built-in browser. 

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What Is Trigger 2?

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Trigger 2 is a software plugin made by Slate Digital which takes incoming transient audio and replaces the transients with samples loaded by the user.

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Do I Need Other Software To Use These Products?

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Yes.  TCIs will require Trigger 2 by Steven Slate Drums, Synth presets require the synth they are advertised for, and all instruments will require the full version of Kontakt from Native Instruments or Decent Sampler except the full version of Cozy/Concrete which is only available in Kontakt currently

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Are Your Samples Raw Or Processed?

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Both.  We will process before and after creating samples at times to get the desired sound. However, many will also be raw or be available in both raw and processed forms.  

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Are Install Instructions Included In My Purchase?

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Yes, Each instrument will come with a readme that will explain where the included files go and how to install instruments and presets into the appropriate places